Collective complaint against the boss: sample document for review. Sample of a collective complaint against neighbors. Application to the district police officer: sample What is a collective complaint

A complaint is considered a written appeal to government agencies or other organizations with a request to eliminate violations of legal rights. You can declare this either independently or collectively. Moreover, by gathering like-minded people, you can speed up the process of considering a complaint. Let's take a closer look at samples of collective complaints and the rules for filing them.

Kinds

The legality of writing complaints is regulated by Federal Law-59. This document refers to collective types of complaints and indicates that there are no specific requirements for document execution. Most often, citizens unite to write a complaint:

• to a senior manager to line management;
• to the labor inspectorate, court, prosecutor's office against the immediate supervisor, poor-quality goods or non-provision of services;
• for a teacher in the Department of Education;
• for a health worker in the health department.

But regardless of who the complaint is filed against, it is better to start with a complaint to your immediate superiors. And then, if no measures are taken, go to government agencies, courts, etc.

Let's look at how samples of collective complaints are compiled.

How to write a complaint

There is no statutory form for writing a complaint. But there are general requirements that must be observed when writing this document. These rules include:

1. When drawing up a complaint, it is prohibited to use obscene language, slang expressions and insults addressed to the person against whom it is being made. Claims with such violations remain unattended, and the person filing the complaint may be deprived of the right to invoke the possibility of pre-trial settlement of the conflict.
2. The text of the complaint must be clear and concise. There is no need to write a lot of unnecessary information. It should be concise and cover those points that are most important for the overall assessment. You should not use expressions that can be understood in two ways. In this case, all specified data must be reliable.
3. You need to choose the right recipient of the complaint. In almost all situations, there is an unspoken principle of turn-taking. You should always start with your immediate supervisor and then, if measures are not taken, go to higher authorities.
4. Literacy plays an important role. The applicant needs to ensure correct spelling and comply with important terms of business correspondence.

How does a collective complaint differ from a regular complaint?

When a situation violates the rights of not only one specific person, but also several others, then all victims of illegal actions can unite and write a collective complaint.

A collective complaint is understood as such an appeal where the claims are made not by one person, but by an entire team whose rights were violated within one situation.

Writing a complaint from a team is no different from an individual complaint. The only difference is that in the first case, the opinions of several people on one specific issue are reflected, and descriptions of each specific situation are also introduced. How to write a collective complaint was discussed earlier.

After writing the complaint, all persons who took part in its preparation must put their signatures.

For help, contact the labor inspectorate

A complaint to the labor inspectorate can be filed for any violation of the rights of a working citizen. This includes issues of non-payment of compensation and violation of guarantees provided by law. Also, the team can write a complaint to the labor inspectorate about violation of the work regime, rest regime, length of the working day and breaks and other conditions.

A complaint to the labor inspectorate can be submitted as follows:

• personally submitted to the department for handling such complaints. The document is drawn up in two copies and given to an authorized person, and on his copy the applicant must put a visa - the date and signature of the person who accepted it. The complaint is then considered and the response must be sent to the specified address;
• sent by mail. All actions are carried out as in the first option, only the complaint itself is sent by mail;
• submission through the website of the State Labor Inspectorate. It is considered the easiest way and the most convenient. You need to go to the government agency’s website and select the “online reception” tab. Next, select the one you need from the proposed problems, justify the reason for your request, and submit your application.

If a collective complaint is being written against the director of an organization, then in the last version of filing the complaint you will need to indicate the full details of the company itself, as well as the penalty: conducting an audit, holding the director accountable, initiating a case, etc.

Various documents can be attached to the complaint: employment contracts, documents that can confirm the words spoken in the complaint.

Complaint to the prosecutor's office

A complaint to the prosecutor's office is a document drawn up to protect the violation of citizens' rights. This form of treatment is considered effective and efficient.

A collective complaint to the prosecutor’s office is submitted from two or more persons according to the following algorithm:

1. All information about the applicants is indicated.
2. It is prohibited to partially mention those persons who initiated the writing of the complaint.
3. Complaints are accepted only in writing.
4. Filing a complaint follows the same procedure as to the labor inspectorate.

The main reasons why citizens can immediately contact the prosecutor’s office, bypassing other authorities, are:

• delay of wages in production;
• failure by a government agency to provide required information;
• illegal dismissal;
• refusal to register a civil status act.

In order for the prosecutor's office to accept complaints, the following information must be provided:

• exact address and location of the branch;
• full details of applicants;
• the reasons why the claim is being made;
• basic requirements of citizens;
• signatures of all persons and date.

The processing time for such complaints is up to one month.

Complaint about neighbors

A collective complaint against neighbors is filed depending on the current situation:

1. Constantly drunk and rowdy. Such persons usually cause a lot of problems to their neighbors. If the noise level exceeds the permissible level, citizens can contact the local police officer. In case of flooding or fire caused by neighbors, you should contact the housing inspector. If neighbors litter on the site, you need to contact Rospotrebnadzor.
2. Pet lovers. When neighbors do not look after their pets and do not clean up after them in the entrance, you can contact a housing maintenance company.
3. Residents constantly making repairs. Housing and communal services employees will help pacify such neighbors.

Important nuances

The most important thing to remember is that the second copy of the claim must remain with the applicants. The time frame for consideration of a complaint will depend on the authority to which it is submitted. The government agencies will consider the claim within 30 days.

If for some reason the deadline for responding to a complaint is not established by law, applicants may request that the complaint be considered at a time convenient to them. But most often, this is no less than 10 days from the moment it was received. The response to the complaint must contain not only the solution option, but also the deadline for its implementation.

If there is no answer

If situations occur (albeit extremely rarely) when samples of collective complaints remain unanswered, citizens need to submit their complaints again, while emphasizing the point that the first appeal remained unanswered.

In such situations, you need to remember that government agencies are responsible for failure to fulfill their duties in a timely manner. Therefore, if there is no response, most likely the complaint either did not reach, or there was a failure, or it was drawn up in violation of the basic rules. The citizens' collective had better try again.

Housing and communal services - housing and communal services, a phrase that causes nervous tremors for many. Many of us have faced the need to deal with housing and communal services. Inflated prices for services, it is unclear what residents’ money was spent on, and failure to fulfill their direct responsibilities are the main problems in this area. What to do if talking doesn't help? There is only one way out - to write a complaint.

Rules for drawing up a collective complaint

It is better to file a complaint against housing and communal services collectively, especially if you are not the only dissatisfied resident of the house. As a rule, collective complaints are treated with a little more attention. If you decide to take such a step, you need careful and thoughtful preparation for the implementation of the task. When drafting a collective complaint, there are some important points to consider: how to file a collective complaint against housing and communal services, such as:

1. When writing a complaint, do not express your thoughts in obscene language, even if you are very angry. Facts should be presented briefly and only to the point;
2. Make a complaint about specific violations that you can prove;
3. To make your complaint look more justified from the legal side, include in it a list of all points of legislative and regulatory documents for which violations were found;
4. Determine in whose name you are going to write a complaint and do not deviate from the chosen course, because one complaint can only be addressed to one specific person.

Sample of a collective complaint

As they say, it is easier to see once than to hear a hundred times. An example of a well-filled collective complaint will help you write your own. Let’s look at the stages of filing a complaint point by point and consider sample collective complaint against housing and communal services, to know for sure How to correctly write a collective complaint to housing and communal services:

• To whom are you addressing your complaint, indicating your position. (For example: Director of Housing and Communal Services LLC Ivan Ivanovich Ivanov)
• From whom does this complaint come, indicating the place of registration (For example: From Petrov Ivan Ivanovich, St. Petersburg, Belgradskaya street, building 2, apartment 1).
• Next, a list of everyone who participates in the collective filing of a complaint is formed. Full name and address must be provided for everyone.
• Do not forget to indicate the date of filing the document, because it is from this date that the time until the trial will count.
• In order to indicate the purpose of this document, it is necessary to write that this is a COMPLAINT.
• Next comes the body of the complaint, in which it is necessary to indicate all detected violations, as well as evidence of these violations. List only verified facts and do not deviate from the main purpose of the complaint. Try to write it in as formal a language as possible.
• The complaint should end with the words “With respect,” as well as listing the full names of the people involved in this collective complaint.
• Don't forget to collect participant signatures at the very end of the document.

By following these rules you will know for sure how to write a collective letter using a sample.

Examples of a collective complaint

Collective complaints are written not only against housing and communal services employees. The object of such complaints may be negligent neighbors who violate public order, various public services, and employers who violate current labor laws. In any case, a collective complaint is a legitimate process of fighting for one’s rights. Example of a collective complaint:

Services are paid on time and in sufficient amount, but services are provided insufficiently (or not provided at all). The above violations contradict the law of the Russian Federation “On the Protection of Consumer Rights”. According to it, the contractor is obliged to provide services in accordance with the previously concluded agreement. (The following are the requirements.)

We demand that the identified violations of consumer rights be eliminated within the time period allotted by the legislation of the Russian Federation. Moreover, the deficiencies must be eliminated at the expense of the defendant, and a recalculation procedure must also be carried out.

In addition to satisfying your claims, you can insist on collecting a fine in the amount of fifty percent of the amount of the claim. It's worth mentioning this at the end of the complaint.

To which authority should I file a complaint?

The initial addressee for the complaint should be the director of your housing and communal services. A response to the document must be provided within 10 working days from the date of submission. In some cases, the problem is solved at this level. If the complaint filed against the head of the housing and communal services did not lead to the required result, file a complaint with a higher authority, and you must attach a document confirming that the housing and communal services received the first complaint, as well as the response received (or lack thereof).

The authority to contact depends on the type of violation. If you are concerned about the quality of the services provided, you should contact Rospotrebnadzor at your place of residence. If you are concerned about rising utility prices, you should contact your local Antimonopoly Service office.

If none of the proposed options satisfy your requirements, an application with all available documents should be sent to the prosecutor's office.

In any case, if you have legal grounds to file a collective complaint against housing and communal services, you should not neglect it. Many people believe that collective complaints are pointless and will not bring results. However, it’s worth a try anyway, especially if your legal rights are being violated. The legal validity of the complaint will allow you to achieve justice.

Watch also the video on how to file a complaint against housing and communal services:

The need to file a collective complaint against a manager arises in situations where a senior official of an organization demonstrates a disrespectful or negligent attitude towards his subordinates and duties, abuses his powers, and commits other illegal actions. The only way to achieve justice in such a situation is to draw up a collective complaint and send it to the appropriate supervisory authority.

In this article we will answer the following questions posed: what can serve as the basis for filing a collective complaint against the boss? How to draw up such a document correctly? and where should it be handled? Read on.

Grounds for filing an application

All grounds for appealing the actions of the boss are presented in the current norms of the Labor Code of the Russian Federation. According to them, every officially employed citizen is endowed with labor rights, which are required to be respected by other members of the work collective (including the boss).

Thus, a violation of an employee’s labor rights is a direct violation of the Labor Code of the Russian Federation, and this, in turn, provides grounds for filing a complaint against a person who commits unlawful actions.

So, The most common reasons for filing a collective complaint against a boss include:

• refusal to pay due cash payments (bonuses, bonuses);
• refusal of official employment;
• refusal to provide required vacation days;
• Uncoordinated overtime work after the end of the working day, on weekends/holidays, which is not additionally paid;
• refusal to pay sick leave, except as otherwise specified in the contract;
• denial of a well-deserved promotion if there are compelling reasons for this;
• refusal to pay overtime work, an increase in the volume of current work, the appearance of additional responsibilities of a subordinate;
• groundless dismissal at the initiative of the employer on the basis of imperfect offenses (the entire list of permissible ones is presented in Article 81 of the Labor Code of the Russian Federation).

Based on the above list, we can conclude that the basis for filing a collective complaint against an employer can be any controversial issues that have arisen on the territory of the organization in which the employee works.

Helpful advice

Before filing a complaint against your boss, it is strongly recommended that you thoroughly study the Labor Code of the Russian Federation in order to confirm the offense he committed. And only after securing legislative support for your position, proceed to drawing up a petition. Otherwise, there is a high chance of ending up fired for defamation.

But in addition to violating the employee’s labor rights, the manager can also violate civil rights (described in the Civil Code of the Russian Federation). These may include:

• Boorish, rude attitude;
• Using profanity during a conversation with a subordinate;
• Exerting pressure, voicing threats against an employee;
• Use of brute physical force, including beating;
• Harassment of a subordinate.

Based on one of the listed reasons, an employee has the right to file not only a collective complaint, but also a statement of claim demanding compensation for moral damage in monetary terms. After all, the listed violations infringe not only on the civil rights of the employee himself, but also contribute to the creation of an unfavorable atmosphere within the team as a whole.

Features of drawing up an application

When filing a complaint against a manager The following features should be taken into account:

• Despite the absence of a legally established form for such a document, when drawing it up, you should be guided by a sample for filling out such applications by downloading it on the Internet;
• When drawing up a complaint, you should adhere to a business-like style of presenting your thoughts, listing only important information (facts) in chronological order, avoiding profanity, errors, corrections and expressing a subjective point of view;
• All listed facts and circumstances must be supported by relevant legislative references (Labor Code of the Russian Federation, Civil Code of the Russian Federation), confirming what is described in the main part of the document;
• If possible, it is recommended to attach documentary evidence of the descriptive part of the document to the complaint. This will increase the chances of a positive outcome of the case and satisfaction of the applicant’s requirements;
• Having identified a violation of your civil or labor rights, you should not delay filing a claim, because the law establishes a statute of limitations for considering such applications, which is 3 months from the moment the applicant became aware of the fact of a violation committed by the boss (or should have become aware).

The listed rules are relevant both when drawing up an individual and collective complaint against a manager.

Sample document

The essence of filing a collective complaint is to draw up a claim petition on behalf of not one, but several employees of an enterprise/organization/company. Compared to the individual one, it has greater weight and effectiveness coefficient, since it is subject to special (extraordinary) consideration by the regulatory authorities to which it is transferred.

Information

The more workers sign the application, the higher the likelihood that the document’s demands will be satisfied, which means the voices of disadvantaged workers will be heard.

When drawing up a collective complaint against an employer, the following structural and content features should be adhered to:

• Details of the controlling organization to which the complaint will be sent (for example, the Labor Inspectorate): full name of the body, exact address;
• This is followed by the details of the applicant (in this case, applicants) with the full names of the employees, as well as the names of the positions they occupy;
• The title of the document, namely “Collective complaint against the manager”;
• The main part of the document describes the essence of filing the petition, the reasons that prompted it, a list of violations that the boss committed, indicating legislative references confirming the unlawful nature of the listed actions;
• Requirements for the supervisory authority;
• Listing the list of attached documentation;
• The date of filing the complaint, as well as all signatures of the employees who initiated its preparation.

Disputes related to labor relations can be resolved by submitting letters to the competent authorities. Such appeals are usually submitted by a person whose rights have been violated. At the same time, in practice, situations are not uncommon when the employer’s actions violate the labor rights of entire teams.

In such cases, submitting an individual letter is inappropriate. The best option seems to be a collective application against the manager. Such a collective letter from employees to the manager is an expression of general disagreement on a particular labor issue. Due to the collective nature of the letter from employees to the manager, this document has a number of features.

How is a collective complaint under the Labor Code of the Russian Federation written and where is it submitted?

A collective letter from employees to an employer is drawn up according to a specific template. To write such an appeal, you must comply with a number of unified standards. If we talk about the specifics of collective appeals, then they must contain information about all submitters. That is, the document must include information about all persons who signed it.

In order to identify these persons, it is necessary to reflect passport data, as well as the place of actual residence. The specified information should be included at the beginning of the appeal, or reflected after the main text.

A collective appeal from an employee against an employer can be submitted to control authorities. In relation to organizations, these are:

• Inspectorate for the Protection of Labor Rights. It is very important to correctly draft appeals in accordance with the articles of labor legislation. The fact is that any violation of labor rights is a non-compliance with one or another norm of the Labor Code of the Russian Federation;
• Pension Fund of the Russian Federation, where you can address requests for payments of “black” or “gray” wages.
• Prosecutor's authorities. An employee of an organization can complain against the manager to the prosecutor's office in connection with a violation by the enterprise or organization of any provisions of the law.
• Court. This is an important body in the system of protection of labor rights. You can address claims to the court against Sberbank, the Central Bank, and Housing and Communal Services.

Thus, any employee, and especially the work collective, has the right to submit general letters to several different government bodies.

Collective complaint against the manager

Such appeals are submitted from two or more persons. At the same time, the manager’s actions must violate their rights. The content of the appeal is to inform the competent authorities about the fact of violation of labor rights. Therefore, it is necessary to draw up a document based on violations common to submitters. If everyone writes about their own, then the essence of the general appeal will be lost.

Sample download

A sample letter is available from each of the above organizations. There is simply no specific form. The main thing is to accurately and specifically express your claim.

How to write a collective complaint against an employee of an organization

A sample collective complaint against an employee of an organization should consist of several parts:

• introductory note, which contains an indication of the submitters and the enterprise whose actions violated their rights. The submitters and persons whose actions are being challenged should be identified. This is important because a collective demand will be a reason for scrutiny of the organization. Moreover, as a general requirement, notification of the results of the inspection will be sent. It will be addressed to the first submitter or to whomever it is indicated. If there are no exact addresses, then the document is considered anonymous. Accordingly, no verification will be carried out on it and the request will remain without consideration;
• the main part, which includes a list of circumstances that will confirm the arguments of the appeal;
• the final part of the letter includes the specific demand of the team. This could be a requirement to pay wages, charge money for overtime, and so on.

How to write a complaint against a teacher to the school principal - sample

The specified requirement must include one general content or a number of wishes that will follow from its content. A collective document must express a common idea shared by all submitters.

Complaint to the head of the bank about unlawful actions of bank employees

A complaint against Sberbank to the Central Bank is a tool for resolving your problem. A complaint against a Sberbank employee will be a way to get the desired result. If the fact of illegal actions of such an employee is proven, he will be forced to pay a serious fine.

An appeal drawn up in the form of a letter to a government authority or organization with demands to eliminate the causes of illegal actions or compensate for the damage received is called a complaint. Often individual complaints do not bring the desired result.

Single requests are simply lost or left unaccounted for. However, sometimes situations arise in which citizens find like-minded people with similar, or even identical, requirements for the same government body or organization. In this case, you can unite and solve the problem with common forces.

On behalf of all citizens dissatisfied with a certain situation, a collective complaint can be drawn up. When drawing it up, it is necessary to come to a common opinion, otherwise the claim will not be signed by all members of the team.

Since any person can write a collective complaint, the person responsible for this important task should be identified. In order for the addressee to properly respond to these requirements, the document must be drawn up and signed in accordance with certain rules.

What do you need to consider?

Before writing a collective statement, it’s worth figuring out: what needs to be taken into account when writing a collective statement? In order for a collective petition to be considered, you must remember:

1. The complaint must be strict and concise.
2. Indicate specific requirements; if they have several meanings, it is better to change their wording and present them as separate points.
3. It is necessary to include current and accurate data in the text: addresses, dates, names of organizations, etc.
4. It is not customary to describe individual cases for each participant in a group statement. The meaning of a collective complaint is that it expresses a common opinion about violations affecting everyone.
5. The document is signed exclusively by all persons specified in the application.

The requirements must be the same for all participants in drawing up the petition. If an individual member of a class grievance is not relevant to any of the claims stated in the complaint, it is best to exclude him from the list.

Gathering reliable information from each team member is usually the responsibility of the complainant. If the problem is common, and everyone has legal grounds for the specified requirements, it is necessary to choose a trusted person who will represent the interests of the entire group.

Note! The more people are involved in solving the problem and sign the appeal, the higher the likelihood that the recipient will urgently take the necessary actions.

Drawing up a document

At some point, everyone has had to make complaints and statements to various structures on their own behalf, but how to write a collective letter?

A collective complaint is not particularly different from any appeal. The document is drawn up in free form, but it is better to submit it in printed form, since reading handwritten text may be inconvenient to read when signing.

A sample collective complaint can be found on the website. It is permissible to take the principle and structure from individual circulation. Since a single initiator can draw up a collective complaint, when writing you should take into account the distinctive features of such an appeal:

• It is written in the first person plural: “we”, “us”, “we want”. The word “I” is used only in an individual complaint, but in this case the sender writes on behalf of the team.
• It is necessary to indicate all persons making the complaint.
• Each member of the team involved in putting forward demands must sign at least two samples of the collective letter.
• It is not necessary to write the addresses of all participants, but you should indicate the address of any person from the team so that the application is not considered anonymous.
• It is better not to include contact details of all persons, for example, telephone numbers, in the details. The data of the person in charge who has the most complete information is sufficient.

The initiator of the application must have contact information for all members of the team so that in case of verification he can provide information about each applicant.

Delivery to the addressee

The document is not necessarily duplicated for all participants. Two copies with original signatures are enough.

The message can be sent to the addressee:

• Russian Post;
• courier service for delivery of correspondence;
• personally, by one of the team members;
• via electronic communication channels.

It is better to use the method of sending a letter via the Internet as a duplicate message. A high-quality scan of a document can be sent through the appropriate portals and services of organizations. If you apply through the government services portal, or from the prosecutor’s office website, be sure to wait for the notification that the application has been accepted and recorded with the assigned number.

After sending the collective letter to the recipient, save the second sample and other evidence of transmission of the complaint. Russian legislation provides for the consideration of a complaint by organizations within ten days, and by government agencies - within thirty days.

When the requirements are stated clearly and competently, all formalities are met, you can count on a high-quality and prompt consideration of the application. If there is no response in due time, or the decision made does not satisfy your requirements, you can contact the judicial authorities. It is also permissible to appeal unlawful decisions to higher authorities.

In any case, collective statements are an effective method of appeal. A united group of citizens has greater opportunities and resources to solve common problems.