How to pay at Zhelnet LLC. Smile tariff plans for mono-Internet in the Moscow region

Smile is a company that provides Internet access services, broadcasts of digital TV channels, telephony to residents of multi-storey and private buildings in Moscow and the Moscow region, as well as organizing virtual PBX and video surveillance, developing public Wi-Fi networks in the offices of corporate clients. The geography of the provider's work covers the cities of Balashikha, Zheleznodorozhny, Lyubertsy, Korolev, Dzerzhinsky, Kotelniki, etc.

Since 2016, Smile has been part of the international Virgin Connect group of companies. On the official website of the company (www.smile-net.ru) there is a personal section for subscribers - a personal account. The service was created for remote monitoring of the status of a personal account and management of connected options.

Registration in your personal account

Access to your personal account is provided to all clients who have entered into an agreement with the Smile provider for the provision of services for Internet access, connection to digital TV or telephone networks. The login and password for logging into the system are issued along with other documents. Online registration on the site is not required.

Smile is a Moscow telecom operator, which after nine years of independent existence joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and corporate clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote control of services.

Personal account features

Customers who have connected to the provider for telephone, Internet or digital TV are allowed to carry out transactions on the subscriber’s personal account through the Smile personal account, for example:

• View information on the contract and connection.
• Set up automatic payment to have continuous access to the desired service.
• Pay for services online using bank cards and electronic wallets.
• Track the amount of traffic consumed (for Internet services from Smile).
• Extend the use of a service that was not paid on time for 5 days by activating the “Promised payment” option.

Registration and login to your personal account

The official Smile website allows new subscribers to inform the operator of their interest in its services through an electronic form available by clicking the “Connect” button. Filling out the form will not take more than five minutes - the client only needs to provide a name, mobile number and, if desired, email, and also check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is activated, the subscriber receives an information card with identification data - password and login, which are a pass to Smile’s personal account on the provider’s website.

All subscribers use a single authorization form, but their credentials differ in the prefix. Users of telephony services log in using a login in the tel* format, the account of users of television services is protected by a login with the prefix *iptv, for Internet accounts a prefix is ​​not required, and the login coincides with the username for establishing an Internet connection. In addition to the login, a mandatory means of identifying the client for access to the personal account is a password, which is initially issued by the operator, but can be replaced on the first visit to the account.

Company Smile- telecommunications provider on the Russian market. The company offers a wide range of services for individuals and business representatives, including Internet access, profitable telephony, digital television packages, and video surveillance. The company's clients can use virtual PBX and public Wi-Fi.

The Smile company provides telecommunications services to residents of Moscow and cities in the Moscow region.

In 2016, the provider became part of one of the largest telecom operators in Russia, Virgin Connect. This allowed us to significantly expand the range of services and improve the quality of customer service.

Currently, the provider is ready to provide users with an expanded package of services for legal entities, high-quality digital television, and updated favorable telephone tariffs. The company offers clients to use the “Trust payment” service. Experts also provide free technical support.

To pay for services, you can use the autopayment system or pay using a bank card.

Smile and Infoline

On the market, the Smile Internet network is represented by the Infoline company, which provides home network services, fixed telephony and Internet access.

Infoline has developed the Smile multiservice network - a single network for all cities and districts of Moscow and the Moscow region. The network makes it possible to share files, communicate on a forum, participate in online games, watch movies, download music and books. “Children's Internet” was developed especially for young users, which allows them to limit access to resources that are undesirable for viewing.

Personal Area

For the convenience of servicing users, there is a personal account on the company’s official website. In order to use its capabilities, you must register on the Smile company website.

Login to Infoline - personal account Smile: user.smile-net.ru.

In the menu section, select the required service - Internet, telephony, digital TV.

To use the “Internet” option, you must specify your username and password used to gain access to the network. To use access to the “Telephony” section, you need to enter your phone number and service agreement.

Your personal account contains the following sections:

• General information - subscriber’s personal account number, information about the tariff plan and billing period;
• Payments - payment history;
• A change of the pin code;
• Contacts;
• Payment by bank card.

Official site

The official website contains information about the history of creation and the main activities of the provider. Interested parties can familiarize themselves with the latest news and information about partners. Also on the website page you can find information about available vacancies and requirements for applicants.

Internet provider Infoline - official website www.smile-net.ru.

A separate page contains information about promotions, discounts and tariffs for residents of Moscow and the Moscow region.

Separate sections of the site are devoted to the procedure for using the provider’s services: unlimited Internet access, purchasing equipment for Wi-Fi and connecting shopping centers and restaurants, installing video surveillance and virtual PBX for offices.

Customers will find information on how to subscribe to antivirus programs and software.

The website contains detailed information about payment methods for services. The company offers several options: trust payment, online auto payment from Sberbank, payment using a bank card, payment systems, bank terminals and the Sberbank online mobile application.

For those wishing to use telephony services, on the website you can find information on tariffs in force in the capital and region, as well as the procedure and conditions for connecting a telephone in a country house. Subscribers will find information about the conditions for using long-distance and international communications.
A separate section contains information on the procedure for paying for telephony services in various ways.

On the page dedicated to digital television, users can familiarize themselves with the proposed tariffs, connection procedures, list of channels and payment methods.

For business representatives, the site’s creators have posted information on the procedure for connecting corporate Internet and telephone communications in the office, business centers and shopping complex.

Individuals living in the suburbs will be interested in information about the use of services in the private sector or cottage community.
The site contains very detailed instructions on how to use digital equipment.

Residents of the Moscow region can also find out how to use the services of the provider. The site contains information about the conditions for using high-speed Internet, telephony and digital television in Lyubertsy, Krasnogorsk, Balashikha, Korolev, Pushkino, Mytishchi and other cities of the Moscow region.

Connection

In order to become a subscriber of the Smile company, you need to contact the company’s employees, who will provide detailed information about the terms of use and the procedure for connecting the services of interest, familiarize yourself with the tariffs and help you choose the most convenient tariff plan.
To connect services, you can call the provider’s phone number or send a request by email.

Internet

The Smile company is a leading provider and provides telecommunications throughout Moscow.

The company's subscribers can take advantage of high-speed Internet with free access to the local network, a large selection of tariff plans and free connection services.

The company offers favorable rates, promotional offers and bonuses for new and existing clients.

For fans of online games, the company’s specialists have developed the “Static IP address” service, which provides permanent access to online games.

For the private sector

Currently, the provider provides the opportunity to use high-quality fast Internet not only to city residents, office employees and visitors to shopping centers. High-speed Internet has become available to residents of the private sector or cottage community. Connecting the Internet to a country house has become simple and accessible thanks to the use of modern technologies.

Many have already appreciated the high quality of home Internet and competitive rates. To connect the Internet to a country house, you need to contact the company’s specialists, who will assist in selecting the most favorable conditions, based on technical and financial capabilities.

The company offers several profitable tariff plans designed specifically for users living in the private sector:

• Cottage unlimited 35 Mbit/s wi-fi;
• Cottage unlimited 25 Mbit/s wi-fi;
• Cottage unlimited 20 Mbit/s wi-fi;
• Cottage unlimited 15 Mbit/s wi-fi;

For business

The company offers legal entities the use of high-speed Internet, leased line, and channel rental.

Tariff plans for business representatives include the use of both unlimited Internet and with a limit on incoming traffic.

Internet access is possible using your own fiber optic network or leased line. This connection option is possible using a specially laid communication channel.

A dedicated line allows you to organize a corporate network and provides access to the Internet without authorization (entering a login and password). Clients can organize their own website or FTP server.

For legal entity users, the company provides a channel rental service. Also, the company’s highly qualified specialists are ready to provide a range of services for the design and installation of a fiber optic line, based on customer requirements.

Telephony

The provider offers to use landline communications from the Smile company. Using a landline connection is convenient and beneficial for making frequent long-distance calls; elderly people who do not use cellular communications; in the absence of high-quality mobile communications.

Its main advantages are:

• high quality and stability compared to cellular communications;
• low prices for long-distance and international calls, free calls to landline city numbers;
• tariffs are developed taking into account uniform tariff zones, wide coverage area;
• free connection and configuration of equipment, prompt resolution of technical problems around the clock;

Digital TV

The operator provides digital television connections in the capital. Using this service, the company's clients gain access to 170 channels.

Digital television is distinguished by high image clarity and sound quality, without the effect of image scattering and falling asleep. Users have additional features such as viewing reminders, adding channels to favorites or archives, and creating additional screens.

It compares favorably with cable, since its connection does not require antennas and there is no connection to the line.